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Our Privacy Policy

At British Craft Studio, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.britishcraftstudio.com.
 
 
By using our site, you agree to the terms of this Privacy Policy.

 
1. Who We Are
BritCraft Studio Limited T/A British Craft Studio is an online-only business registered and based in the UK with Company Registration no: 16545085.
 


 
2. Information We Collect
We may collect the following information when you use our website:
 

  • Identity Data: name, email address, postal address, phone number.

  • Transaction Data: payment details (processed securely via our payment provider), order history.

  • Technical Data: IP address, browser type, device information, cookies.

  • Marketing Preferences: your choices about receiving updates, offers, or newsletters.



3. How We Use Your Data
 We use your data to:
 

  • Process and deliver your orders.

  • Communicate with you about purchases, returns, or customer support.

  • Improve our website, services, and customer experience.

  • Send marketing emails (only if you’ve opted in, and you can unsubscribe anytime).

  • Comply with legal and tax obligations.



 4. Sharing Your Data
 We will never sell your data. We may share your information with:
 

  • Payment providers (e.g., Stripe, PayPal) to process secure payments.

  • Delivery companies (e.g., Royal Mail, couriers) to deliver your order.

  • Service providers who help us operate our website.

  • Authorities if required by law.



5. Cookies
Our website uses cookies to improve functionality and analyse site traffic.
 

  • Some cookies are essential for the website to work.

  • Others (analytics/marketing) require your consent.

    You can manage your cookie preferences in your browser settings.



6. Your Rights
Under the UK GDPR, you have the following rights:
 

  • The right to access the personal data we hold about you.

  • The right to correct inaccuracies.

  • The right to request deletion of your data (“right to be forgotten”).

  • The right to restrict or object to processing.

  • The right to data portability.

  • The right to withdraw consent at any time (for marketing or cookies).


To exercise your rights, contact us at hello@britishcraftstudio.com.

 
7. Data Security & Retention

  • We take appropriate security measures to protect your personal data from unauthorised access, disclosure, or misuse.

  • Payment information is never stored on our servers; it is processed securely by third-party providers.

  • We retain your data only as long as necessary for legal, tax, and business purposes.



8. International Transfers
If you are outside the UK, your data may be transferred and processed in other countries. Where this happens, we ensure protections are in place in line with UK GDPR.


9. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.
 
 
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “last updated” date.
 
 
Contact Us 
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
 
📧 hello@britishcraftstudio.com


Last updated: 20 August 2025

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